What holds true in life is also relevant for business. Your most loyal customers are often your most valuable and, following the “80/20” principle, may account for the lion’s share of your sales.
At CBS, we believe giving advice to prospective clients is an essential part of great customer service. Moreover, delivering an appropriate and helpful response is a way for us to demonstrate our business capabilities and experience.
Diversity in the workplace is increasingly recognised as an important issue, yet one area still remains a topic of much discussion. Despite the extension of the official retirement age, there is still reluctance in hiring older workers.
Many of us spend a large proportion of our day in the office. Human beings are essentially social animals, so it’s not surprising that the opportunity to interact with co-workers is seen by many to make for a better working environment.